Category: ServiceNow
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Employee Center – additional filters on My Tasks
Recently, I was trying to add new filters to “My Tasks” tasks list on Employee Center. OOTB ot looks like this: But I wanted more 🙂 So, as always, let’s see what we have OOTB 😉 Go to Employee Center -> Administration -> To-dos filter categories. As you can see below, there are more filters…
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Flow approval/rejection not working
Have you ever developed a flow with an approval activiity but sadly find out that approval is working, but rejection is not? I had the same issue one time! It may sound stupid, or.. Yeah, it’s a stupid mistake, but.. Let me introduce origins of my problem. We had a flow with a approval activity…
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Moving update sets with flows from Tokio to Utah
Have you ever tried to move update sets that contains flows from Tokio version to Utah and saw blank page when opening newly imported flow? And that flows contains subflows block? I did 🙂 And guess what, ServiceNow support said: “recreate flows from scratch” 😀 But I found a solution, not perfect, not nice, but…
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Editing Related Lists in Service Operations Workspace
Today we are going to edit related lists in Service Operations Workspace for a chosen item (incident, request, etc,), Let’s start! First of all, opern Service Operations Workspace. Now find any record that you need to add new or edit existing related lists (incident/change/problem etc.) and open it… To add new items into “Related records”…