{"id":1,"date":"2023-09-23T02:38:02","date_gmt":"2023-09-23T00:38:02","guid":{"rendered":"http:\/\/blog.devmyday.com\/?p=1"},"modified":"2023-09-27T00:11:45","modified_gmt":"2023-09-26T22:11:45","slug":"service_operations_workspace_related_links","status":"publish","type":"post","link":"https:\/\/blog.devmyday.com\/index.php\/2023\/09\/23\/service_operations_workspace_related_links\/","title":{"rendered":"Editing Related Lists in Service Operations Workspace"},"content":{"rendered":"\n<p>Today we are going to edit related lists in Service Operations Workspace for a chosen item (incident, request, etc,), Let&#8217;s start!<br><br>First of all, opern Service Operations Workspace.<br><br>Now find any record that you need to add new or edit existing related lists (incident\/change\/problem etc.) and open it&#8230;<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"489\" src=\"https:\/\/blog.devmyday.com\/wp-content\/uploads\/2023\/09\/sow_incident-1024x489.png\" alt=\"\" class=\"wp-image-20\" srcset=\"https:\/\/blog.devmyday.com\/wp-content\/uploads\/2023\/09\/sow_incident-1024x489.png 1024w, https:\/\/blog.devmyday.com\/wp-content\/uploads\/2023\/09\/sow_incident-300x143.png 300w, https:\/\/blog.devmyday.com\/wp-content\/uploads\/2023\/09\/sow_incident-768x367.png 768w, https:\/\/blog.devmyday.com\/wp-content\/uploads\/2023\/09\/sow_incident-1536x734.png 1536w, https:\/\/blog.devmyday.com\/wp-content\/uploads\/2023\/09\/sow_incident-2048x978.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"489\" src=\"https:\/\/blog.devmyday.com\/wp-content\/uploads\/2023\/09\/sow_inc_one-1024x489.png\" alt=\"\" class=\"wp-image-21\" srcset=\"https:\/\/blog.devmyday.com\/wp-content\/uploads\/2023\/09\/sow_inc_one-1024x489.png 1024w, https:\/\/blog.devmyday.com\/wp-content\/uploads\/2023\/09\/sow_inc_one-300x143.png 300w, https:\/\/blog.devmyday.com\/wp-content\/uploads\/2023\/09\/sow_inc_one-768x367.png 768w, https:\/\/blog.devmyday.com\/wp-content\/uploads\/2023\/09\/sow_inc_one-1536x734.png 1536w, https:\/\/blog.devmyday.com\/wp-content\/uploads\/2023\/09\/sow_inc_one-2048x978.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>To add new items into &#8220;Related records&#8221; tab, you simply need to click on your profile avatar in the top right corner of the screen and choose &#8220;Configure Page -&gt; Related Lists&#8221;<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"580\" src=\"https:\/\/blog.devmyday.com\/wp-content\/uploads\/2023\/09\/sow_rel_list-1024x580.png\" alt=\"\" class=\"wp-image-22\" srcset=\"https:\/\/blog.devmyday.com\/wp-content\/uploads\/2023\/09\/sow_rel_list-1024x580.png 1024w, https:\/\/blog.devmyday.com\/wp-content\/uploads\/2023\/09\/sow_rel_list-300x170.png 300w, https:\/\/blog.devmyday.com\/wp-content\/uploads\/2023\/09\/sow_rel_list-768x435.png 768w, https:\/\/blog.devmyday.com\/wp-content\/uploads\/2023\/09\/sow_rel_list-1536x870.png 1536w, https:\/\/blog.devmyday.com\/wp-content\/uploads\/2023\/09\/sow_rel_list-2048x1160.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>New window will be opened in the browser and here, you can edit all related lists in item. You may occure a problem with inactive form for related lists but it&#8217;s all caused by having a wrong scope choosen.<br><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"580\" src=\"https:\/\/blog.devmyday.com\/wp-content\/uploads\/2023\/09\/sow_wrong_scope-1024x580.png\" alt=\"\" class=\"wp-image-23\" srcset=\"https:\/\/blog.devmyday.com\/wp-content\/uploads\/2023\/09\/sow_wrong_scope-1024x580.png 1024w, https:\/\/blog.devmyday.com\/wp-content\/uploads\/2023\/09\/sow_wrong_scope-300x170.png 300w, https:\/\/blog.devmyday.com\/wp-content\/uploads\/2023\/09\/sow_wrong_scope-768x435.png 768w, https:\/\/blog.devmyday.com\/wp-content\/uploads\/2023\/09\/sow_wrong_scope-1536x870.png 1536w, https:\/\/blog.devmyday.com\/wp-content\/uploads\/2023\/09\/sow_wrong_scope-2048x1160.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>All you need to do is to change a scoped app to an app of a record you are edditing.<br><br>Any comments? Let me know \ud83d\ude42<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Today we are going to edit related lists in Service Operations Workspace for a chosen item (incident, request, etc,), Let&#8217;s start! First of all, opern Service Operations Workspace. Now find any record that you need to add new or edit existing related lists (incident\/change\/problem etc.) and open it&#8230; To add new items into &#8220;Related records&#8221; [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":25,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6,5],"tags":[],"class_list":["post-1","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-service-operations-workspace","category-servicenow"],"_links":{"self":[{"href":"https:\/\/blog.devmyday.com\/index.php\/wp-json\/wp\/v2\/posts\/1","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.devmyday.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.devmyday.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.devmyday.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.devmyday.com\/index.php\/wp-json\/wp\/v2\/comments?post=1"}],"version-history":[{"count":4,"href":"https:\/\/blog.devmyday.com\/index.php\/wp-json\/wp\/v2\/posts\/1\/revisions"}],"predecessor-version":[{"id":26,"href":"https:\/\/blog.devmyday.com\/index.php\/wp-json\/wp\/v2\/posts\/1\/revisions\/26"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blog.devmyday.com\/index.php\/wp-json\/wp\/v2\/media\/25"}],"wp:attachment":[{"href":"https:\/\/blog.devmyday.com\/index.php\/wp-json\/wp\/v2\/media?parent=1"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.devmyday.com\/index.php\/wp-json\/wp\/v2\/categories?post=1"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.devmyday.com\/index.php\/wp-json\/wp\/v2\/tags?post=1"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}